{"id":4182,"date":"2022-02-23T09:09:42","date_gmt":"2022-02-23T09:09:42","guid":{"rendered":"https:\/\/fruselva.com\/?page_id=4182"},"modified":"2026-04-23T10:48:26","modified_gmt":"2026-04-23T10:48:26","slug":"canal-de-denuncias","status":"publish","type":"page","link":"https:\/\/fruselva.com\/es\/canal-de-denuncias\/","title":{"rendered":"Canal de denuncias"},"content":{"rendered":"[et_pb_section fb_built=\u00bb1″ next_background_color=\u00bb#ffffff\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb background_image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/canal-de-denuncias.jpg\u00bb background_position=\u00bbcenter_right\u00bb custom_padding=\u00bb||225px|||\u00bb bottom_divider_style=\u00bbwave\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||2px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]\n

Canal de Denuncias<\/span><\/strong><\/h1>\n

<\/span><\/strong><\/p>\n

<\/span><\/strong><\/p>\n

La integridad y \u00e9tica en las conductas y negocios son valores que resguardamos. Para ello, hemos creado estos canales de denuncia para reportar o denunciar cualquier queja, preocupaci\u00f3n y\/o actividad desarrollada por alg\u00fan trabajador(a) o Stakeholder que atente contra la ley, las pol\u00edticas internas de la compa\u00f1\u00eda, la \u00e9tica o los buenos principios.<\/p>\n

Nos comprometemos a realizar seguimientos, investigar cada caso en detalle y a tomar las acciones correspondientes. Adem\u00e1s de no tomar ninguna represalia ante cualquier denuncia realizada de buena fe y a resguardar la confidencialidad de los denunciantes.<\/p>\n

<\/strong><\/span><\/p>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]\n

Proceso<\/span><\/strong><\/h4>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ use_custom_gutter=\u00bbon\u00bb make_equal=\u00bbon\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbSeriedad en la denuncia\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-46.png\u00bb image_icon_width=\u00bb65%\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh1″ body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]\n

La denuncia frente a violaciones del C\u00f3digo de \u00e9tica o la Ley es de car\u00e1cter obligatorio para todos los trabajadores. Fruselva no dar\u00e1 lugar a falsas denuncias, reportes o revelaciones maliciosas de cualquier tipo y tomar\u00e1 acciones disciplinarias cuando ello ocurra, conforme la gravedad de la denuncia o reporte malicioso.<\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbInmunidad\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-47.png\u00bb image_icon_width=\u00bb65%\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh1″ body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]\n

El denunciante gozar\u00e1 de completa inmunidad laboral respecto del tema denunciado, en la medida que no se encuentre involucrado o implicado en el hecho.<\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbAcci\u00f3n decidida\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-48.png\u00bb image_icon_width=\u00bb65%\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh1″ body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]\n

Fruselva actuar\u00e1 decididamente respecto a cualquier denuncia de pr\u00e1cticas contra el C\u00f3digo de \u00e9tica o a la Ley.<\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb box_shadow_style=\u00bbpreset1″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbConfidencialidad\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-49.png\u00bb image_icon_width=\u00bb65%\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh1″ body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]\n

Toda denuncia o reporte contar\u00e1 con la garant\u00eda de confidencialidad y anonimato del denunciante por defecto, a menos que su identidad sea estrictamente necesaria.<\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]\n

Canales<\/span><\/strong><\/h4>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ use_custom_gutter=\u00bbon\u00bb make_equal=\u00bbon\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb min_height=\u00bb381px\u00bb custom_padding=\u00bb2px|||||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbDe forma directa al Responsable del SII Corporativo o al Comit\u00e9 de \u00c9tica\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-50.png\u00bb image_icon_width=\u00bb66%\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_line_height=\u00bb1.1em\u00bb body_text_align=\u00bbjustify\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbCarta o mail dirigida al Comit\u00e9 de \u00c9tica o al Responsable del SII Corporativo\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/sobre-1.png\u00bb image_icon_width=\u00bb66%\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb||||||||\u00bb header_text_align=\u00bbcenter\u00bb header_line_height=\u00bb1.1em\u00bb body_text_align=\u00bbjustify\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][et_pb_text _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb text_text_color=\u00bb#00693e\u00bb text_text_align=\u00bbjustify\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]\n

Espa\u00f1a
<\/strong><\/p>\n

canalintegridad@masergrup.com<\/a><\/p>\n

Chile<\/strong><\/p>\n

chile.etica@fruselva.com<\/a><\/p>\n

Colombia<\/strong><\/p>\n

colombia.etica@fruselva.com<\/a><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb2%|2%|2%|2%|true|true\u00bb border_radii=\u00bbon|25px|25px|25px|25px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbA trav\u00e9s de la p\u00e1gina web\u00bb image=\u00bbhttps:\/\/fruselva.com\/wp-content\/uploads\/2022\/10\/denuncia-52.png\u00bb image_icon_width=\u00bb66%\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb||||||||\u00bb header_text_align=\u00bbcenter\u00bb body_text_align=\u00bbjustify\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][et_pb_button button_url=\u00bbhttps:\/\/masergrup.com\/rsc-y-canal-etico\/\u00bb button_text=\u00bbSistema Interno de Informaci\u00f3n Corporativo (SII) – Espa\u00f1a\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb13px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#E02B20″ button_border_width=\u00bb2px\u00bb button_border_radius=\u00bb15px\u00bb custom_padding=\u00bb|58px||58px|false|true\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][et_pb_button button_url=\u00bbhttps:\/\/fruselvaamerica.buk.cl\/partner_complaint\/tickets\/new\u00bb button_text=\u00bbIngresa tu denuncia – Chile, M\u00e9xico y Estados Unidos\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb13px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#E02B20″ button_border_radius=\u00bb15px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][et_pb_button button_url=\u00bbhttps:\/\/fruselva.com\/es\/denuncia-colombia\/\u00bb button_text=\u00bbIngresa tu denuncia – Colombia\u00bb button_alignment=\u00bbcenter\u00bb _builder_version=\u00bb4.27.4″ _module_preset=\u00bbdefault\u00bb custom_button=\u00bbon\u00bb button_text_size=\u00bb13px\u00bb button_text_color=\u00bb#FFFFFF\u00bb button_bg_color=\u00bb#E02B20″ button_border_width=\u00bb2px\u00bb button_border_radius=\u00bb15px\u00bb custom_padding=\u00bb|44px||44px|false|true\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.27.5″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]\n

\n
\n
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El denunciante deber\u00e1 considerar los antecedentes cautelosamente para poder presentar la descripci\u00f3n de los hechos, lugar y fechas referenciales y los nombres y cargos de los involucrados.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n
Si la denuncia lo amerita, ser\u00e1 investigado por el Responsable del SII o por el Comit\u00e9 de \u00c9tica, respetando los plazos de investigaci\u00f3n y en su caso, prorrogas establecidas en la normativa interna y en la ley. Tras la investigaci\u00f3n se emitir\u00e1 informe claro y detallado que deber\u00e1 describir la denuncia recibida, los procedimientos para la realizaci\u00f3n de la investigaci\u00f3n y los resultados de la misma.<\/div>\n
<\/div>\n<\/div>\n<\/div>\n
<\/p>\n
\n
Puede consultar aqu\u00ed el C\u00f3digo de \u00c9tica de Fruselva Global<\/a>.<\/div>\n<\/div>\n<\/div>\n

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Canal de Denuncias La integridad y \u00e9tica en las conductas y negocios son valores que resguardamos. Para ello, hemos creado estos canales de denuncia para reportar o denunciar cualquier queja, preocupaci\u00f3n y\/o actividad desarrollada por alg\u00fan trabajador(a) o Stakeholder que atente contra la ley, las pol\u00edticas internas de la compa\u00f1\u00eda, la \u00e9tica o los buenos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4182","page","type-page","status-publish","hentry"],"yoast_head":"\nCanal de denuncias - Fruselva \u2013 The baby food comanufacturer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fruselva.com\/es\/canal-de-denuncias\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Canal de denuncias - Fruselva \u2013 The baby food comanufacturer\" \/>\n<meta property=\"og:description\" content=\"Canal de Denuncias La integridad y \u00e9tica en las conductas y negocios son valores que resguardamos. 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